Refund ke rules
- Installation charges one-time setup fees hain aur kisi bhi haalat mein refundable nahi hote.
- Services prepaid hain, isliye activation ke baad koi bhi amount refund nahi hota.
- Agar default VSJ (provider) ki taraf se ho, to refund 10–15 working days mein kiya jaayega. Is case mein tax amount refund nahi hoga.
- Refund sirf aapke bank account mein direct deposit ya electronic transfer se diya jaayega.
- Saare refunds sirf Indian Rupees (INR) mein honge.
- Agar payment ho gaya, paisa card/bank account se kat gaya, lekin recharge 24 hours mein deliver nahi hua, to recharge value, transaction date aur order number ke saath contactus@vsjbroadband.com par email karein. Charge confirm hone par amount email milne ke 7 working days ke andar refund kar diya jaayega.
Kin cases mein refund nahi milega
Agar naya customer network connectivity milne ya fiber deployment shuru hone ke baad activation cancel ya deny karta hai, to installation charges refund nahi honge. Is case mein plan charges 30 days mein refund ho sakte hain.
Agar VSJ connectivity restore nahi kar paati — site out of service ho, permission issues hon ya aisi hi koi situation ho — to refund request consider ki ja sakti hai.
In ke alawa kisi aur case mein refund applicable nahi hai.
Refund calculate kaise hota hai
Jab refund applicable ho, to use kiye gaye days, months ya data ke mutabiq plan charges upfront amount se kaat liye jaate hain. Adhoore mahine ka use ho to poora mahina count hoga. Tax charges ke against account kiya jaayega. Applicable refund cancellation date se 30 working days ke andar process kiya jaayega.
Doosri websites ke links
Is website par doosri sites ke links ho sakte hain. Un sites ki privacy ya refund practices ke liye VSJ responsible nahi hai. Kisi bhi external website par information dene ya transaction karne se pehle unki policies zaroor review karein.
Refund ke liye contact
Refund se juda koi sawal ho to support@vsjinternet.com par likhein ya +91 83510 30303 par call karein.